Refund policy

We have a 7-day exchange policy, which means you have 7 days after receiving your item to request an exchange.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start an exchange, you can contact us at sales@mirakk.com. Please note that exchange items will need to be sent to the following address: (Whatsapp us)

If your exchange is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-exchangeable items
Certain items are not eligible for exchange, including sale items and gift cards. Please get in touch if you have questions about your specific item.

You can always contact us for any exchange questions at sales@mirakk.com.